1. Due to the many variations in monitors, the color in the image could look slightly different, please take physical design and color shall prevail.
2.Handmade woven handicrafts are meticulously crafted artworks, each created with care and unique design. Due to their uniqueness and the handmade process involved, our products are sold as-is and are non-returnable. We hope that every customer can cherish and appreciate these one-of-a-kind pieces, experiencing the special charm and value of handmade craftsmanship. Before making a purchase, please carefully consider your choices to ensure your satisfaction with your purchase. If you have any questions or need further information about our products, please feel free to contact our customer service team. We are committed to providing you with support and assistance. Thank you for your interest and support in our products!
Receiving time = Handling time + Shipping time
About Shipping Countries:
Our logistics providers support shipping your order to USA, CA, AU, NZ,UK, FR, IT, DE, ES, SE.
Notes:
We have no stock, we will crochet after receiving the order. Since all product are handmade, the production time is about 15-30 days. Depending on the difficulty of the product, the production time will also be different. It will take more time for some complex blankets to crochet, after the production is completed, we will arrange international express delivery.You will receive a Shipping Confirmation email with tracking once your order has been shipped.
If subsequent deliveries are required due to postage issues (including but not limited to: non-delivery, address modification,return to sender, or any other situation that is out of our control) the cost of postage will be the responsibility of the customer.
Please write your complete address including Apt# Street City and State. Customers will cover the loss caused by an incomplete address or incorrect address.
Shipping method is unavailable for Hawaii, Puerto Rico, Alaska, Virgin Islands(UK), Armed Forces of Europe, Armed Forces of the Pacific, Armed Forces of the Americas, Virgin Islands(US), P.O. Boxes, and APO/FPO addresses.
The final delivery time depends on the local logistic information.
For damaged or missing pieces, please contact Customer Service Team for further assistance.
If you have any other questions, please contact our customer service team: support@lulusnow.com.
(*Since we have had too many emails to deal with recently, your email will be replied to in 48 hours.)
*Please keep in mind*
Our shipping times should be used as a guide only and are based on time from dispatch. LULUSNOWwill try to minimize any potential delays.
Unreachable upon shipment’s arrival and incorrect consignee's information (such as a delivery address, contact number, or consignee's name). In this case, we are not able to file a refund for you. If you find that your order information is wrong, please contact the customer service team via support@lulusnow.comwith your order number and correct information before shipment.
